Two times, not open questions
Specific options to choose from.
Appointment Booking
When someone is ready to book, Kept offers two real times and books in one step. No waiting for a callback, no guessing which visit they need.
See it work
What happens when someone wants to book?
Sample
Two times offered. One pick.
Sample demo with a working clock. Sample data. Nothing here texts a real patient.
Message 2 of 2
10:04am
- 10:04am
Booking request arrives by text.
We can do Tue 2pm or Wed 10am. Either work?
Your turn. Choose what the patient replies.
What changes
What changes between interest and booked.
Every extra step between interest and booked costs patients: long forms, phone tag, slow callbacks.
Confirmations carry prep
Prep notes and directions attached.
Complex cases routed over
To your team with the conversation attached.
Honest waitlist when full
Offered when the schedule can't fit them.
Setup
Set up around your practice.
We configure everything around your practice before launch. You approve the wording, we handle the setup, then we test.
Step 1 of 5
Which services can be booked and which need your team.
The details
What it works with, and where it stops.
Works with your setup
Connects to common calendars and booking tools. Deposits and intake stay where they are.
Where it stops
Surgical consults and complex cases still need your team. Booking covers the routine path and routes the rest to your team.
More from Kept
Everything else Kept handles.
Everything here is included with Kept.
Missed-Call Text-Back
Every missed call gets a fast path to booking.
See how it worksInquiry Response
No message sits unanswered overnight.
See how it worksCallback Handling
Every callback request captured, confirmed and logged.
See how it worksVoice Answer
Calls are answered in one ring, then booked or moved to text.
See how it worksNo-Show Recovery
No-shows get reminders and a way back.
See how it worksPatient Reactivation
Past patients invited back, with consent checked first.
See how it worksReview Requests
Asks go out when you say, usually the morning after.
See how it worksReporting
See calls, inquiries, bookings, callbacks and other activity in your monthly report.
See how it worksFAQ
Questions practice owners ask.
What if my schedule is full?
We tell the patient the schedule is full and offer the waitlist.
Do patients talk to a bot?
They get fast options first, then your team for anything complex. Common requests are handled fast. Anything complicated goes to your team.
Can I keep phone bookings?
Yes. This adds a path, it never closes the phone down.
Can patients book outside our hours?
Yes, where your booking system and setup support it.
See how Kept would work for your practice.
Get a free 15-minute audit of your calls, inquiries, booking and response process. We will show you what we find and where Kept could help.