Fully Booked Practice Install.
You already pay to get patients to call and click. This is the system that stops them disappearing between that moment and the booked visit.
$1,500 setup
$497/mo management
Day one total $1,997. Annual option $4,970 per year. Extra locations $350 per month each. Details on the pricing page.
What we install.
We handle the calls and follow-up your team doesn't have time for.
- 01
Phone answering
When your team can't get to the phone, Kept answers and takes the caller's details.
- 02
Missed-call text
If someone calls and nobody answers, they get a text so they can leave their details and hear back from the team.
- 03
Enquiry response
New enquiries can get an immediate response instead of waiting for someone to get back to them.
- 04
Booking
Where your setup allows it, Kept can help patients book an appointment and send the details to your calendar.
- 05
Callback requests
If someone wants a call back, Kept takes their details and sends the request to your team.
- 06
No-show follow-up
Patients who miss an appointment can be contacted and given a simple way to reschedule.
- 07
Patient reactivation
Patients who haven't returned can be contacted with an appropriate invitation to book again.
- 08
Review requests
After an appointment, Kept can ask patients to leave a review.
- 09
Reporting
See how many calls came in, how many were missed, what happened afterwards, and how many appointments came from them.
How the seven days run.
Day 1
Inspect
Day 2
Voice answer
Day 3
Enquiries
Day 4
Booking
Day 5
No-show follow-up
Day 6
Win-back and reviews
Day 7
Test and launch
Full detail on the How it works page.
Technology.
Business texting over registered numbers, call forwarding you control, and connections to your calendar and booking system. Nothing is ripped out. Consent and opt out are enforced on every message. We make no medical claims and claim no compliance badge we can't evidence in contract.
Who does what.
We handle
- Inspect your bookings and set the baseline.
- Write every message in your voice, for approval.
- Set up calls, enquiries, booking, reminders, win-back, reviews.
- Test each flow and log the results.
- Train your front desk in 20 minutes.
- Report monthly and tune what lags.
You handle
- Keep your number, calendar, and booking system.
- Give one contact who can approve wording.
- Tell us your hours, services, and prices.
- Let the front desk join one 20 minute walkthrough.
Guarantee.
Live in 7 days. If we are late, billing starts on the day it actually goes live.
We promise the system, live, tested, on time. Revenue depends on your prices, schedule, and demand, so those stay with you. Detail in Terms.
Questions
Asked in every consult.
Will I need to replace my current software?
No, you keep everything. We sit around your calendar and booking system.
Does this replace my front desk?
No. Your team stays. It covers the gaps: missed calls, nights, busy hours, follow-up.
How quickly can this go live?
Target is 7 days. If we are late, billing starts on the day it actually goes live.
Do I need more patients first?
No, that's the point. This wins back the patients your ads already paid for.
What happens when someone calls after hours?
Voice answers, takes the booking, and moves to text. Nothing sits silent.
Can you work with my existing calendar?
Yes. We connect to what you use. Nothing gets replaced unless you ask.
What happens with past patients?
Eligible lists are welcomed back only with proper consent and opt out. Missing consent gets collected first through intake, site, and email, never assumed, never cold-texted.
Is this AI?
Voice and text replies are automated where your rules allow it: answering, wording, timing. Your team makes the judgment calls. Included where necessary, never sold separately.
How much does it cost?
$1,500 setup plus $497 per month, or $4,970 per year. Day one is $1,997 in total. One flat rate.
Is there an annual option?
Yes. $4,970 per year covers 12 months. Two months free. Detail in Terms.
What about extra locations?
First location full price. Each extra location is $350 per month. Setup is lighter because the first install builds the shared backbone: number, voice, wording, and integrations. Extra sites run on it.
Who is this for?
Owner-led practices with calls and enquiries coming in. If the phone already rings, more of those calls become booked visits.
When is the right time to start?
Once calls and enquiries are coming in. That is when Kept pays off fastest. Earlier than that, put budget into demand first, then come back when the phone rings.
What does the seven-day installation include?
Day 1 inspect. Days 2 to 5 set up voice, calls, enquiries, booking, callbacks, no-show follow-up, win-back, reviews. Day 6 test. Day 7 launch with reporting.