We have a single location. Is Kept still useful?
Yes. Kept can support a single-location practice when the team is busy with patients, on another call or unavailable.
Patient follow-up for Plano practices.
Kept helps Plano practices handle calls, inquiries, booking and patient follow-up when their team is busy or unavailable.
See it work
One missed call, answered.
Sample
Voice answer · Sample call
Press play to hear a sample call.
Thanks for calling Lumen, this is Bella. How can I help today?
0
Hi Bella, do you have anything for lip filler this Thursday?
4.5
Let me check for you. Thursday at two, or four thirty. Which suits you?
8.9
Two would be great. How much is it, by the way?
14.1
It's $650. Can I take your name and the best number for the confirmation text?
17.5
Sure, it's Maya, and my number is five one two, five five five, oh one four eight.
24.2
Perfect, Maya, you're booked for Thursday at two. I'll text the details right over.
33.9
Thank you so much!
40.1
You're welcome. We'll see you Thursday. Bye for now!
43.3
What Kept handles
Everything your practice needs.
Phone answering
Kept answers calls when your team can’t get to the phone and handles the information and questions you’ve approved.
Missed-call response
When a call isn’t answered, Kept can respond so the caller has a way to continue the conversation.
Inquiry response
New inquiries get a prompt response rather than waiting for someone on your team to become available.
Appointment booking
Kept helps patients find an appointment using your availability and booking process.
Callback requests
If someone wants to speak with your team, Kept takes their details and passes the request on.
No-show recovery
Patients who miss an appointment can be contacted with a simple way to reschedule.
Patient reactivation
Kept can contact eligible past patients with an invitation to book again.
Review requests
After an appointment, Kept can ask patients to leave a review.
FAQ
Questions Plano practice owners ask.
Can Kept handle inquiries outside normal office hours?
Yes. Kept can answer calls and respond to inquiries outside your normal hours according to the rules agreed during setup.
Can Kept book appointments?
Yes. Kept can use your availability and booking process to help patients book.
What happens if someone needs our team?
Kept takes the relevant details and passes the request to your team.
Other Texas locations.
See what your Plano practice is missing.
Get a free 15-minute audit of your calls, inquiries, booking and response process.