Inquiry Follow-Up.
Texts arrive at all hours and sit until morning. By morning they have called whoever answered first.
Inquiry follow-up puts every message in one conversation, replies at once with a booking link, and follows up politely until the patient books or opts out.
What changes.
- First reply goes out in under a minute, day and night.
- One conversation per patient, across calls and texts.
- Polite follow-up for up to two weeks, then rest.
- Bookings land on your calendar with the caller name, number, and reason attached.
How we set it up.
Step 1
Collect
Calls and texts feed one conversation per patient.
Step 2
Reply
Instant first reply with a booking link, in your voice.
Step 3
Follow up
Timed follow-up while interest is warm. Silence respected.
Step 4
Your team
Booked visits arrive with the conversation attached.
Fits your systems
Connects to your calendar. We do not rebuild your website.
Where this stops
Reply speed can't fix a broken offer. If prices are hidden and booking needs three calls, we'll tell you that first.
Questions.
Will patients know it's automated?
The first reply is instant and useful. Your team takes over the moment it matters.
What if someone replies STOP?
Opt out is honored at once and the number is blocked.
How long do you follow up?
Up to two weeks of spaced nudges, then the conversation rests unless the patient returns.