We opened recently. Is Kept still suitable?
Yes. Kept can support newer practices as well as established practices, particularly when the team needs to handle calls and inquiries while also running the practice.
Kept helps Frisco practices handle calls, inquiries, booking and patient follow-up when their team is busy or unavailable.
See it work
Voice answer · Sample call
Press play to hear a sample call.
Thanks for calling Lumen, this is Bella. How can I help today?
0
Hi Bella, do you have anything for lip filler this Thursday?
4.5
Let me check for you. Thursday at two, or four thirty. Which suits you?
8.9
Two would be great. How much is it, by the way?
14.1
It's $650. Can I take your name and the best number for the confirmation text?
17.5
Sure, it's Maya, and my number is five one two, five five five, oh one four eight.
24.2
Perfect, Maya, you're booked for Thursday at two. I'll text the details right over.
33.9
Thank you so much!
40.1
You're welcome. We'll see you Thursday. Bye for now!
43.3
What Kept handles
Kept answers calls when your team can’t get to the phone and handles the information and questions you’ve approved.
When a call isn’t answered, Kept can respond so the caller has a way to continue the conversation.
New inquiries get a prompt response rather than waiting for someone on your team to become available.
Kept helps patients find an appointment using your availability and booking process.
If someone wants to speak with your team, Kept takes their details and passes the request on.
Patients who miss an appointment can be contacted with a simple way to reschedule.
Kept can contact eligible past patients with an invitation to book again.
After an appointment, Kept can ask patients to leave a review.
FAQ
Yes. Kept can support newer practices as well as established practices, particularly when the team needs to handle calls and inquiries while also running the practice.
Yes. Kept can answer calls and respond to inquiries when your team isn’t available.
Yes. Kept can use your availability and booking process to help patients book.
No. Patients can contact your practice through the channels included in your setup. Kept handles the conversation and booking process from there.
Get a free 15-minute audit of your calls, inquiries, booking and response process.