Listen
Hear how Bella handles a new inquiry, answers questions and books the appointment.
A sample call, the messages that follow, and a booked appointment. Everything is sample data.
Experience Kept
Choose how you want to see Kept in action: listen to a live call, watch the text exchange, or try the interactive demo.
Hear how Bella handles a new inquiry, answers questions and books the appointment.
See what happens when a call is not answered, including the message sent afterwards.
Choose a reply and see how the conversation continues.
See it work
Voice answer · Sample call
Press play to hear a sample call.
Thanks for calling Lumen, this is Bella. How can I help today?
0
Hi Bella, do you have anything for lip filler this Thursday?
4.5
Let me check for you. Thursday at two, or four thirty. Which suits you?
8.9
Two would be great. How much is it, by the way?
14.1
It's $650. Can I take your name and the best number for the confirmation text?
17.5
Sure, it's Maya, and my number is five one two, five five five, oh one four eight.
24.2
Perfect, Maya, you're booked for Thursday at two. I'll text the details right over.
33.9
Thank you so much!
40.1
You're welcome. We'll see you Thursday. Bye for now!
43.3
See it work
A missed call gets a reply.
Sample demo with a working clock. Sample data. Nothing here texts a real patient.
Incoming call from (512) 555-0148.
No answer. The caller hangs up.
Hi, sorry we missed your call. This is Lumen Aesthetics. Can we help you find a time?
Your turn. Choose what the patient replies.
Calls, inquiries, bookings, missed calls, no-shows and returning patients can all be handled through the same service.