Enquiry Follow-Up.
Forms, chat, and inbox messages arrive at all hours and sit until morning. By morning the patient has booked with whoever answered first.
Enquiry follow-up puts every message in one conversation, replies at once with a booking link, and follows up politely until the patient books or opts out.
What changes.
- First reply goes out in under a minute, day and night.
- One conversation per patient across web, chat, and inbox.
- Polite follow-up for up to two weeks, then rest.
- Bookings land on your calendar with the caller name, number, and reason attached.
How we install it.
Step 1
Collect
Every entry point feeds one conversation per patient.
Step 2
Reply
Instant first reply with a booking link, in your voice.
Step 3
Follow up
Timed nudges while interest is warm. Silence respected.
Step 4
Hand off
Booked visits arrive with the conversation attached.
Fits your systems
Connects to common form builders, website chat, and your calendar. No website rebuild required.
Honest limit
Reply speed can't fix a broken offer. If prices are hidden and booking needs three calls, we'll tell you that first.
Questions.
Will patients know it's automated?
The first reply is instant and useful. Your team takes over the moment it matters.
What if someone replies STOP?
Opt out is honored at once and the number is suppressed.
How long do you follow up?
Up to two weeks of spaced nudges, then the conversation rests unless the patient returns.