One line, two kinds of demand
Urgent skin concerns and cosmetic bookings fight over the same phone.
Patient follow-up for dermatology.
Medical plus cosmetic demand in one schedule. Built around how your patients actually book.
See it work
Watch it handle a dermatology inquiry.
Sample
A missed call gets a reply.
Sample demo with a working clock. Sample data. Nothing here texts a real patient.
Message 3 of 3
12:42
- 12:41
Incoming call from (512) 555-0148.
- 12:41
No answer. The caller hangs up.
Hi, sorry we missed your call. This is Lumen Aesthetics. Can we help you find a time?
Your turn. Choose what the patient replies.
What goes wrong
Where the visits get away.
Intake stalls on phone tag
New patients go back and forth for days before the first visit.
Cosmetic callers choose speed
They book with the medspa that answers first.
What changes
From missed to handled.
Urgent flagged, cosmetic to text
Clinical callers reach your team. Cosmetic inquiries move to text.
Intake confirmed instantly
Forms get instant confirmation and prep notes, so first visits start ready.
Same-minute cosmetic replies
Speed stops deciding who wins the patient.
FAQ
Questions dermatology ask.
Do you handle urgent calls?
We route by rules you set, and anything clinical goes straight to your team. Clinical judgment stays with your team, always.
What about referrals?
We confirm when a referred caller has been contacted. That loop closes.
Other practices.
See what your dermatology practice is missing.
Get a free 15-minute audit of your calls, inquiries, booking and response process.